Cablevision Systems Corp. said that it was offering credits to customers unable to access their Optimum service.
Cablevision was joined by Verizon's FiOS and other cable giants in
lowering bills in the wake of Hurricane Sandy, which knocked power out
for millions in the New York metropolitan area.
"Many of our customers have been severely impacted by Hurricane
Sandy," Kristin Dolan, Cablevision’s senior executive vice president of
product management and marketing, said in a statement. "In addition,
customers will not be responsible for any damage to Cablevision
equipment caused by the storm, and will be able to exchange damaged
equipment at no cost."
Of the 1.3 million Cablevision subscribers without power, about 450,000 were on Long Island. Another 600,000 were in New Jersey.
FiOS, DirecTV and Dish Network have all implemented similar policies
for their customers.
Verizon said it would replace damaged or missing equipment at no cost to the customer.
For more information on how to contact Cablevision, visit their Optimum website.
Verizon customers should visit their support page.
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